Returns & Exchanges
At Severin, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return window for items in their original, unused condition.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and submit a request.
- 2.Print Shipping Label
Once your request is approved, a prepaid shipping label will be sent to your registered email address for easy printing.
- 3.Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the packing slip is included inside.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and use the provided tracking number to monitor your return's progress to our warehouse.